Last updated: July 11, 2025
| Cancellation Timing | Refund Amount | Processing Time |
|---|---|---|
| More than 30 days before charter | 90% refund (10% admin fee) | 5-7 business days |
| 15-30 days before charter | 50% refund | 5-7 business days |
| 7-14 days before charter | 25% refund | 5-7 business days |
| Less than 7 days before charter | No refund | N/A |
If weather conditions are deemed unsafe by our Captain, you will receive a full refund or the option to reschedule at no additional cost.
In rare cases where we must cancel due to mechanical issues or safety concerns, you will receive a full refund plus compensation for reasonable travel expenses.
Email: [email protected]
Phone: +1 780-523-5409